je774's Privacy Policy

Introduction

je774 (referred to hereinafter as "we", "our", or "the platform") operates an online betting and casino service for players in Bangladesh. This privacy policy explains what information we collect about you, why we collect it, how we use it, and how we keep it secure when you visit our website je774.cam or use our services.

By using our services, you are considered to have consented to the terms described in this privacy policy. This policy should be read together with our Terms and Conditions. If you do not agree with any part of this policy, please refrain from using our services.

je774 takes your privacy seriously. We follow industry-standard technology and processes to ensure the protection of your personal information. Your trust and confidence are our highest priority.

What Information We Collect

When you register with je774 or use our services, we collect various types of information. This information is used for specific purposes and is never collected unnecessarily.

2.1 Information You Provide Directly

Information you provide yourself:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (when identity verification is required)
• Home address
• Payment-related information — such as your bKash or Nagad mobile number, bank account details
• Account login credentials (password stored in encrypted form)

2.2 Automatically Collected Information

Information collected technically when you use our site:

• IP address and device type
• Browser version and operating system
• Date, time, and duration of site visits
• Page navigation patterns and click data
• Referral source (where you came from before reaching our site)
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

• Deposit and withdrawal history
• Betting and gaming activity records
• History of bonuses and promotional offers received

Purpose of Information Use

je774 uses your information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposits and withdrawals
• Providing betting and gaming services without interruption
• Awarding bonuses and rewards

3.2 Identity and Age Verification

Our platform is for users aged 21 and above only. For this reason, age and identity verification at the time of each registration is a mandatory process for us. Identity-related information collected is used solely for this purpose.

3.3 Security and Fraud Prevention

• Detecting unauthorized access and fraudulent activity
• Preventing money laundering and suspicious activity
• Maintaining the security and integrity of the platform

3.4 Customer Support and Communication

• Providing assistance through our support team
• Sending important account notifications
• Informing you of promotional offers and bonuses (if you have given your consent)

3.5 Service Improvement

We analyze user behavior to improve our platform. This analysis is always done on aggregated data and does not use personally identifiable information.

Information Sharing and Disclosure

je774 never sells your personal information to third parties. However, sharing information may be necessary in certain circumstances:

4.1 Service Provider Partners

We work with trusted third parties such as payment processors (bKash, Nagad, Rocket, bank transfers), technology infrastructure providers, and game suppliers. Only relevant and limited information is shared with these partners, and they may not use this information for any other purpose.

4.2 Legal Obligations

We may be required to disclose information to relevant authorities pursuant to a court order, government directive, or lawful investigation. In such cases, we will make every effort within the bounds of the law to protect your interests.

4.3 Emergency Situations

If je774 believes that the safety of a user or a third party is at risk, we reserve the right to notify the necessary authorities.

4.4 Business Transfers

If a business merger or acquisition occurs in the future, user information may be transferred. In such cases, the new controller will also be required to comply with this privacy policy.

Cookie Policy

Cookies are small data files stored in your browser. je774 uses the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the core functionality of the site — such as keeping your login session active, maintaining your balance, and ensuring secure transactions. Without these cookies, the platform will not function properly.

5.2 Analytical Cookies

These cookies help us understand how users are using the site — which pages they spend the most time on, which features are most popular, and so on. This information is analyzed in aggregated form.

5.3 Preference Cookies

These cookies are used to remember your language, theme, or other personal preferences, so you do not have to set them up again each time you visit the site.

5.4 Cookie Controls

You can disable or delete cookies by changing your browser settings. However, disabling essential cookies may cause some important features of the platform to not work properly.

Data Security Measures

je774 follows industry-standard technology and processes to keep your information secure. The key components of our security framework are:

• SSL/TLS Encryption: All communication between your browser and our servers is protected by SSL encryption. This protects your login information, payment details, and personal data from unauthorized access.
• Encrypted Password Storage: Your password is never stored directly — it is kept only in encrypted hash form.
• Access Controls: Only authorized personnel can access your information, and only for necessary work purposes.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall and Intrusion Detection: Modern firewalls and cyber-attack detection systems are always active.

No digital system is 100% secure. We therefore recommend that you use a strong and unique password and never share your account login credentials with anyone. If you notice any irregularity, please notify our support team immediately.

Data Retention Period

je774 retains your information only for as long as necessary. The key principles governing retention periods are:

• Active Accounts: Information will be retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period due to legal obligations and the need to keep transaction-related records.
• Financial Records: Transaction and financial information may be retained for an extended period for audit and legal protection purposes.
• Deletion of Unnecessary Information: Information that no longer has any legitimate purpose is deleted in a secure manner.

Your Data Rights

je774 believes that every user should have control over their own information. You have the following rights:

8.1 Right to Access

You may request to know what information we hold about you. We will provide that information within a reasonable timeframe.

8.2 Right to Rectification

If there is any error in your information, you may request a correction. Information can be updated by logging into your account or through our support team.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, where there are legal obligations or an active investigation, it may not be possible to fulfill this request in full.

8.4 Right to Object to Processing

You may object at any time to your information being used for marketing or promotional communications. To make this request, please contact our support team.

8.5 Right to Data Portability

You may request to receive your information in a structured, machine-readable format.

Protection of Minors

je774 strictly provides services only to persons aged 21 and above. This is a fundamental principle for us.

We do not knowingly collect any information from minors. If it comes to our attention that a minor's information is present in our database, we will immediately close that account and delete the information.

If you believe that a minor has registered on our platform, please notify our support team immediately. Parents and guardians are recommended to read the Responsible Gaming page.

Policy Changes

je774 reserves the right to update this privacy policy as needed. In the event of any significant change, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed
• Registered users will be sent an email notification (where applicable)
• A special notice may be displayed on the site

If you continue to use the platform after the changes, you will be considered to have accepted the updated policy. We therefore advise you to visit this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali — live chat button at the bottom right of the site

Our support team is active seven days a week, twenty-four hours a day, in line with Bangladesh Standard Time (BST). We try to respond to your requests as quickly as possible.

To learn more, please also visit our Terms and Conditions and Responsible Gaming pages.